FR
DE
ES
fr
en
de
es
Vert Espace takes the protection of personal data collected through the use of its website and its business relationships seriously.
This page explains what data we collect, how we use it and the rights available to you.
Who processes your data?
The data controller is:
VERT ESPACE
11 bis, rue de la Haie Bardée
28310 Baudreville – France
Vert Espace determines the purposes and means of the processing carried out as part of its business activities and the use of the www.vert-espace.fr website.
What data may we collect?
Depending on how you use the website and your relationship with Vert Espace, we may collect:
- your first name and surname;
- your professional contact details, including your email address, telephone number and postal address;
- information relating to your company;
- information required to create and manage your customer account;
- information relating to your enquiries, quotation requests and exchanges with our teams;
- data relating to your orders, deliveries and invoices;
- information relating to your subscription to our communications and newsletters;
- certain technical data relating to your use of the website, depending on your cookie preferences.
We limit the collection of personal data to the information required for the purposes described below.
Why do we use your data?
Your personal data may be used to:
- process requests to create a professional account;
- respond to enquiries and quotation requests;
- manage your customer account;
- record and track your orders;
- manage deliveries and invoicing;
- manage our business relationship with your company;
- send you commercial information or newsletters where permitted by law;
- ensure the operation, security and improvement of our website;
- measure website usage and audience where you have accepted the relevant tracking technologies;
- comply with our legal, accounting and tax obligations.
What are the legal grounds for using your data?
Compliance with our legal obligations
In particular for invoicing, accounting and the retention of certain business documents.
Our legitimate interests
For managing relationships with our professional customers, processing enquiries, ensuring website security and carrying out certain communication or prospecting activities related to the professional activities of their recipients.
Your consent
Where required, particularly for certain cookies and audience measurement tools. You may withdraw your consent at any time.
Who may access your data?
Personal data is only accessible to those within Vert Espace who need it as part of their work.
It may also be processed by service providers acting on our behalf, particularly for:
- website hosting and maintenance;
- operation of our website and customer area;
- business management and invoicing;
- distribution of newsletters and other communications;
- website audience measurement;
- delivery of orders.
These service providers only have access to the data required to perform their services and are required to comply with applicable data protection rules.
Where the use of a service provider involves the processing of personal data outside the European Economic Area, the safeguards required under applicable data protection legislation must be put in place.
How long do we keep your data?
Retention periods depend on the nature of the information and how it is used.
Data required to manage your account and our business relationship is retained for the duration of that relationship and may then be archived where necessary to comply with our legal obligations or protect our rights.
Data used for commercial prospecting may be retained throughout the business relationship and, in principle, for three years after that relationship ends.
For a professional contact who does not become a customer, data may in principle be retained for three years from the date it was collected or from the last contact initiated by that person.
Accounting documents and supporting records, including invoices, are retained for the period required by applicable legislation.
Data generated by cookies and audience measurement tools is subject to specific retention periods, as detailed in the website's cookie management tools.
Newsletters and commercial communications
Vert Espace works exclusively with professional customers.
We may send you communications related to your professional activity where permitted by applicable legislation.
You may opt out of receiving these communications at any time, particularly by using the unsubscribe link included in our emails.
Where prior consent is required, the relevant communications will not be sent without your consent.
Cookies and audience measurement
Our website uses cookies that are necessary for its operation and, depending on your choices, tools used in particular to measure website traffic and usage.
When you first visit the website, you can accept, refuse or manage cookies that require your consent.
You can change your preferences at any time using the cookie management tool available on the website.
What are your rights?
In accordance with applicable data protection legislation, and depending on your circumstances, you may:
- request access to the personal data we hold about you;
- request the correction of inaccurate or incomplete data;
- request the deletion of your data where the legal conditions are met;
- request that the processing of your data be restricted;
- object to certain types of processing, particularly processing for commercial prospecting purposes;
- request the portability of certain data where this right applies;
- withdraw your consent at any time for processing based on your consent.
You may exercise your rights by contacting Vert Espace or sending your request to:
VERT ESPACE – Personal Data
11 bis, rue de la Haie Bardée
28310 Baudreville – France
To process your request, we may ask you to provide information allowing us to verify your identity where necessary.
If, after contacting us, you believe that your rights have not been respected, you may also lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority.
Updates to this policy
This policy may be updated to reflect changes to our website, our tools or applicable legislation.
Last updated: September 2026.